Instagram is working.
So why a website?
Dongwook Kang — founder, mitgeurim · planning-first web studio
To be clear before anything else — this is not a case for quitting Instagram. It's that there are jobs a feed structurally cannot do, and when one of them comes up, that's the moment a site starts to matter.
"We're doing fine on Instagram"
The following has built up. Posts get a response. So every time somebody raises the subject of a website, the same thought lands: why bother, when this is working? It's a fair instinct. There's no reason to go and disturb something that works.
But Instagram working and Instagram doing everything are two different claims. A feed is strong at carrying news to people who already follow you. The difficulty is everyone outside that circle — the person who doesn't know you yet, and the person whose interest has just been sparked and wants to look further. Holding that ground is something a feed is structurally poor at.
You can't stack anything on top of something that flows.
Three moments a feed can't cover
- When someone searches — or asks an AI. People search when they need something, and increasingly they ask an AI and take the answer it assembles. Feed posts sit behind a login wall, outside all of that. They don't surface well in search results, and they don't surface well in AI answers. Every route by which someone who doesn't follow you might discover you is narrowed by exactly that much. A site stands outside the wall and puts your information in a form that searchers — and the machines answering on their behalf — can read.
- When someone wants the information in their own order. Interest, once sparked, wants a sequence: what is this, what does it cost, how do I book. But a feed only stacks in the order you posted. What a visitor needs is scattered between posts from months ago, and they'd have to scroll back to dig it out. Most of them leave before they start digging. A site lets you lay the information out in the order a visitor is actually going to want it.
- When proof has to sit in one place. Reviews, past work, answers to the questions people always ask — that's what someone checks in the last minute before deciding. On a feed those are spread across the timeline, and time pushes them down until they're buried; a good review is covered by newer posts within days. A site keeps that evidence in one place, stacked rather than sinking, so somebody making a decision can go through it in one sitting.
None of this is Instagram failing at what it does. A feed is a flowing medium and it flows well; a site is a standing one and it accumulates well. The jobs are simply different. Use the feed to create interest, and put a site where that interest goes when it wants information — that's the shape that holds.
Check it right now
Open your own profile and go through these three lines.
- Is there a route outside Instagram for someone who doesn't know you yet to find you by search, or through an AI answer?
- Is there somewhere an interested person can see what, how much and how — in the order they'd ask?
- Is there one place where your reviews and past work sit without being pushed down by newer posts?
And one last line. When somebody taps the link in your bio, is there anywhere for them to land? If that spot is empty, the interest you worked to create is most likely draining away, one visitor at a time.
Frequently asked
Instagram is going well. Do we still need a website?+
A feed is strong at carrying news to followers, but being found by someone who doesn't know you
and showing information in the order a visitor wants it are structurally hard on a feed. A site catches those moments.
Should we drop Instagram and move to a website?+
Keep the feed as the entrance that creates interest, and put the site where an interested
person goes to check things and decide. Nothing here says abandon Instagram.
If we have a lot of followers, isn't that enough?+
The problem is the person who doesn't yet and is searching or asking an AI, and the person who taps
your profile link wanting the information in an organised order. Neither is solved inside Instagram.
mitgeurim plans the moment a feed can't hold, and builds the site that catches it.
If you're wondering what should sit behind your profile link —
Ask us about it ↗ · Read: a site people compliment, and nobody enquires